Frequently Asked Questions
Everything you need to know about our clean, paleo-friendly products and services.
What makes Santa Cruz Paleo products different?
We prioritize absolute purity and ancestral health. All our products are free from gluten, soy, dairy, and artificial sweeteners, focusing on high-quality ingredients like grass-fed collagen and organic botanicals.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer a subscription discount?
Yes! By choosing our 'Subscribe & Save' option, you can save 15% on every order and customize your delivery frequency so you never run out of your essentials.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our support team to initiate a return or exchange.
Are your supplements third-party tested?
Absolutely. We conduct rigorous third-party testing on all our supplements to ensure they meet the highest standards for potency, purity, and safety.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working on expanding our shipping capabilities to more countries in the near future.